01 — Use cases

One platform for every line your customers call.

SUPPORT/01

Customer support

Resolve billing, order and account questions end to end. Agents authenticate callers, read and write in your CRM, and open tickets with a summary attached.

Identity verification
Order and billing lookups
Tickets with call summary

SALES/02

Sales & SDR

Call every inbound lead within a minute, qualify on your criteria, and book meetings straight into your reps’ calendars.

Speed-to-lead under 60 s
BANT or custom qualification
Calendar booking

CALL CENTER/03

Call center operations

Absorb peaks without extra hiring. Route by intent, take repetitive calls off the queue, and give supervisors live control of every conversation.

Intent-based routing
Overflow and after-hours
Live monitoring and takeover

02 — How it works

From phone number to production in four steps.

Connect
Port your numbers or plug in your SIP trunk, Twilio, Genesys or Five9.
Build
Write the agent’s instructions, pick a voice, attach knowledge and tools.
Orchestrate
Design flows visually: branches, verifications, API calls and handoff rules.
Monitor
Watch calls live, review transcripts and improve the agent with every conversation.

03 — Languages & voices

Sounds local in every market.

30+ languages and regional accents, with voices tuned for sub-500 ms responses. Agents switch language mid-call when the caller does. Click a voice to preview it.

Romanian
English
German
French
Spanish
Italian
Polish
Hungarian
Bulgarian
Dutch
Portuguese
Turkish
Czech
Greek

04 — Integrations

Works with the stack you already run.

TELEPHONY

Twilio
Genesys Cloud
Five9
SIP / PBX

CRM

Salesforce
HubSpot
Pipedrive
Dynamics 365

HELPDESK

Zendesk
Freshdesk
Intercom
ServiceNow

DATA & CALENDARS

Google Calendar
Outlook
REST & webhooks
Postgres

05 — Customers

Results from production deployments.

TELECOM · SUPPORT64%

of billing calls resolved without a human agent

Regional telecom operator1.2M calls / year · RO, HU, BG

BANKING · CARD SERVICES38s

average time to block and reissue a card

Retail bank24/7 hotline · RO, EN

B2B SAAS · INBOUND SALES3.1×

more qualified meetings booked per month

B2B software companySpeed-to-lead · EN, DE

06 — Security & compliance

Built for regulated industries.

Banks, telecom operators and utilities run VoxAgent in production. Data stays in the EU, and every action an agent takes is logged.

GDPR & EU hostingData processed and stored in EU regions. DPA included.
SOC 2 Type IIIndependently audited controls, report available under NDA.
ISO 27001Certified information security management.
PCI DSS redactionCard numbers are masked before they reach transcripts or logs.
Consent & recordingConfigurable disclosures, opt-outs and retention per country.
Audit trailRole-based access and a full log of every tool call.

07 — Pricing

Pricing that follows your call volume.

Every deployment is sized to your volume, languages and integrations. Tell us about your operation and we’ll send a proposal within two business days.

Talk to sales

Volume-based per-minute ratesLower rates as your monthly minutes grow.
Dedicated solution engineerAgent design, testing and go-live with your team.
Custom integrationsConnectors to your CRM, core systems and internal APIs.
SLA & priority supportUptime commitments and a named support contact.

Every call answered. Every lead called back.